Accessibility

We will always do our very best to accommodate any accessibility needs you may have.

We have designated spaces in our car park for Blue Badge holders (subject to availability).

You will find step-free access from our car park to our lower ground floor lobby, which has a lift to ground floor level where all of our public areas are situated.

We have an accessible toilet on the ground floor, serving our main public areas.

We have a number of bedrooms on the ground floor, but there is no lift access to the first and second floors. Therefore, if you would have difficulty using the stairs, it's best to contact us directly when making your bedroom reservation, to ensure that we have a ground floor room available for you.

You will find more details of all our accessibility-related features and facilities below.

To enable us to provide you with the best assistance for your needs, please do get in touch ahead of your stay to make us aware of your requirements.

Contact us:

By phone on 01822 613221 | By email to reception@bedford-hotel.co.uk | Via our Contact Form

Our Facilities

Parking

Designated accessible parking Yes

Designated accessible parking bays are available within 50 metres of the rear entrance.

Step-free route with firm surface from car park to entrance Yes

There is a step-free route with a firm surface from the parking to the rear entrance.

Building entrance

Step-free entrance Yes

There is step-free access to the rear entrance lobby. This is at lower ground floor level, and there is a lift to ground floor level.

Access to public areas

Step-free access to all or most areas Yes

All public areas are on the ground floor, with step-free access (plus a small ramp down to our Fountain Room function suite). There are also a number of bedrooms on the ground floor, with step-free access.

Single-level No

Lift No

Restaurant / dining room / bar

Wheelchair-accessible food and beverage outlet Yes

There is at least one wheelchair-accessible food and beverage outlet on site.

Quieter table Yes

A table located in a quieter area is available, where noise is minimised.

Table service as standard or on request Yes

Table service is available as standard or on request.

Dietary requirements catered for Yes

A selection of food is offered for a range of dietary requirements.

Wheelchair-accessible bedrooms and bathrooms

Wheelchair-accessible bedroom Yes

Several wheelchair-accessible bedroom to accommodate wheelchair users and others with mobility impairments.

Wheelchair-accessible bedroom with an adjoining bedroom No

Wheelchair-accessible bathroom with roll-in shower Yes

One wheelchair-accessible bathroom with a level floor, including a roll-in shower.

Wheelchair-accessible bathroom - bath only No

Hoist No

Emergency assistance alarm Yes

An emergency assistance alarm is available in at least one wheelchair-accessible bedroom and/or wheelchair-accessible bathroom.

Furniture rearranged on request Yes

Furniture can be rearranged on request.

Twin / double bed options in wheelchair-accessible bedroom Yes

Both double and twin bed configurations are available across wheelchair-accessible bedrooms. Not all configurations may be available in every room.

Electric profiling bed No

Changing Places toilet No

Free-standing shower chair Yes

A free-standing shower chair is available.

Fixed shower seat Yes

There is a fixed shower seat in one room.

Bedrooms and bathrooms – General

Ground floor bedroom with en-suite bathroom Yes

There is at least one ground floor bedroom with an en-suite bathroom.

Standard bathroom with separate shower unit No

Fridge in bedroom No

Allergy-friendly bedroom No

General questions

Wheelchair-accessible toilet in public areas Yes

A designated accessible toilet designed for wheelchair users, and others with visible and non-visible accessibility requirements, is available within the main public areas.

Emergency evacuation plan for disabled people Yes

General emergency evacuation plans are in place for disabled customers.

Map / floorplan showing accessibility facilities No

Enclosed outdoor area Yes

Gardens to the front and rear of the hotel.

Disability awareness / equality training Yes

Disability awareness / equality training is provided for staff.

Designated quiet space or room No

Assistive listening system No

Emergency alarm with flashing lights No

Emergency alarm with vibrating pillow pad Yes

A vibrating pillow pad alarm to alert deaf guests in an emergency is available.

Facilities for assistance dogs Yes

Assistance dogs are very welcome. Water bowls can be provided, and assistance dogs are permitted in both our front garden and our rear Walled Garden.

Tactile signage No

Large-print information on-site No

English Braille information No

Virtual tour No

Assistance available 24 hours Yes

There is 24-hour guest assistance available.

Adapted / accessibility equipment No

Wheelchair / scooter charging point No

Free familiarisation visits Yes

You are welcome to arrange a visit ahead of booking/visiting to familiarise yourself and/or others with the hotel.

Sensory equipment No

Wheelchair and/or scooter loan No